Case Study: Mitigating Freight Delivery Congestion

With the increasing demand for faster, more frequent deliveries, freight congestion continues to cause disruption and delays across industries. City Tech partnered with HERE Technologies, Accenture, UPS, and Microsoft to develop new data tools to create flexibility for last-mile package deliveries, with the potential to reduce traffic congestion. 

Using a known congested area in Chicago, HERE conducted analysis with data from 23 UPS vehicles across seven routes over a one-month period from October to November 2018. The pilot demonstrated opportunities to merge data and delivery activities into efficient, cost-effective, and congestion-reducing road-sharing techniques for both delivery carriers and consumers. 

With this information, cities, retailers, and shippers could use quantifiable evidence to focus on locations where interventions can be most impactful at lowering traffic congestion and costs; shippers and retailers could offer incentives at scale at target locations to increase delivery flexibility; and, cities could make data on traffic congestion and mitigation efforts easily accessible by third parties.

Explore How We Addressed Freight Delivery Congestion